Zachary Zepp
Research Analyst
Zachary Zepp started his career as a Data Analyst at the Florida Coalition for Children, where he learned Microsoft products and developed their database. Afterwhich, he excelled as a dedicated Call Center representative at the Division of Retirement Call Center within the Department of Management Services, where he consistently led the Division in call productivity and received the most positive reviews from callers. He also contributed in putting together training materials for his colleagues.
As a Customer Service Sales Representative at Brandt Information Services, he maintained his top performance in both call productivity and quality.
He was a part of the Tallahassee Memorial Healthcare as a Patient Account Specialist, where he ensured the confidentiality of patient information and kept demographic and financial records updated. He has consistently ranked #1 in Collections at the Mustian Center at TMH and has received positive feedback from patients for going above and beyond.
Zachary Zepp, Research Specialist